Privacy Policy

Information We Collect

When you use our booking platform, we may collect certain information about you, including:

• Personal identification information (such as your full name, phone number, and email address) provided voluntarily by you during the booking process.
• Payment and billing information necessary to process your booking, including payment details, which are securely handled by our trusted third-party payment processor, PayHere.
• Browsing information, such as your IP address, browser type, and device information, collected automatically through standard web technologies.

Use of Information

We may use the collected information for the following purposes:

• To process and confirm your booking and issue your unique QR code entry pass.
• To communicate with you regarding your booking, provide customer support, and respond to inquiries or requests.
• To improve our platform, services, and overall experience based on your feedback and usage patterns.
• To detect and prevent fraud, unauthorized activities, and misuse of our platform.

Information Sharing

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Trusted service providers: We may share your information with third-party service providers who assist us in operating our platform and processing payments (such as PayHere). These providers are contractually obligated to handle your data securely and confidentially.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid legal requests or orders.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to maintain your session and improve your browsing experience on our platform. You have the option to disable cookies through your browser settings, but this may limit certain features and functionality of our booking system.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with a revised "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us through our social media channels or visit The HAIRPORT Hair Studio directly.